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  • Permanent Placement
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Senior Network Operations Engineer

HEPCO Job Number: 

4172

Type: 

Direct Hire

City: 

Reston

State: 

Virginia

Description: 

Active Top Secret Security Clearance required.

Flexibility, willingness to work different shifts and weekends as necessary.

Shift differentials:  2nd - 10%, 3rd - 15%

$100 per day for weekend shifts and holiday work.  Average of 3 holiday shifts per year required.

  • Perform advanced system administration for the deployed network.
  • Perform installations of proprietary software across the many different networks.
  • Writing / scripting of network tools and alerts.
  • Quality check and debug network releases.
  • Perform on-call rotation for after hour assistance and escalations.
  • Handle network event escalations through to resolution.
  • Provide training and guidance to peers.
  • Develop and document procedures for problem resolution.
  • Diagnose troubles identified by network monitoring and working to resolve issues.
  • Monitor, troubleshoot & correct server and network problems and live network broadcasting issues.
  • Work with various third parties (Engineers, System Architects, Infrastructure Vendors, Customers, Developers) to narrow down problems and achieve resolution.
  • Clearly and effectively document information in the trouble ticket system for communication to other staff, open tickets and follow up on escalated problems.
Salary: 
Open, depends on experience.
Industry: 

Telecommunications

Required Education: 

Bachelor's Degree in CS, MIS, or other related field or equivalent experience.

Required Experience: 
  • 7+ years experience.
  • Solid understanding of UNIX-based operating systems.
  • Knowledge of TCP / IP networks, connections, wiring and cabling, and network management.
  • Familiarity with fault detection, trouble ticketing, escalation and other related operational concepts and processes.
  • Excellent reliability and dependability.
  • Programming ability in Perl or Python a plus.
Duration: 

Permanent

Contact Info: 

James Shih (201) 843-4400 ext. 225

To submit your resume as a Word Document for this position, send to the email address below and include the HEPCO job # in the subject line.

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